Volkswagen drivers value reliability, safety, and precision engineering. When your vehicle is damaged, you need a repairer who understands and respects that. At Hilton Coachworks, we offer Volkswagen manufacturer-approved accident repairs that guarantee quality and peace of mind.

Our Volkswagen-accredited repair facility is staffed by factory-trained technicians, equipped with the latest VW diagnostic tools and technology. We follow strict Volkswagen repair protocols to ensure your vehicle is returned to its original condition, safely and correctly.

Whether you own, lease, or finance your Volkswagen, choosing a Volkswagen-approved repairer ensures:

• Your manufacturer warranty remains intact
• Your vehicle’s resale value is protected
• You avoid costly lease-return penalties
• Your car’s performance and safety systems are fully restored

Your opinion is really important to both us and to Volkswagen and we would love to hear your thoughts on our service. Volkswagen will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. You should receive the invitation a few days after your vehicle is returned to you so please watch out for it in your email inbox, also please check your spam/junk folder just in case it’s in there.

All of our repairs are carried out to exacting standards in line with Volkswagen factory repair methods, using Volkswagen training technicians and only Volkswagen genuine parts are used.

The repairs to your vehicle are backed by the Volkswagen Repair Authenticity Guarantee to give you peace of mind that your car was repaired to the Volkswagen standards. Your Repair Authenticity Guarantee will be sent to you by email soon after the repairs are completed.

Insurers often direct customers to their own repair networks, which may not be Volkswagen-approved. At Hilton Coachworks, we repair your vehicle to the original Volkswagen standards, not the insurance company’s minimum requirements.

By choosing Hilton Coachworks, your Volkswagen benefits from:

• Repairs using only OEM Volkswagen parts
• Paintwork matched with Volkswagen-approved paints
• Work completed by certified VW repair technicians
• Final quality checks in line with Volkswagen’s strict standards

We provide full-service bodyshop solutions for all Volkswagen models, including the Golf, Polo, Tiguan, Passat, ID.3, and ID.4. Our services include:

• Structural and body repairs
• Paint and refinishing
• Panel alignment and replacement
• Electrical fault diagnostics
• ADAS (Advanced Driver Assistance Systems) recalibration
• Final safety and quality inspections

Our team of Volkswagen-trained estimators and repair experts ensures your car is restored with precision and care.

If your Volkswagen has been involved in an accident, make Hilton Coachworks your first call. As a Volkswagen-approved accident repair centre, we handle the full process—from insurance coordination to the final handover.

Contact us today with your insurance details and claim number, and let our friendly team take care of the rest.